Please ensure you read the important information below to help make your journey as smooth as possible.
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Booking changes: For any date or time changes from the day before your booking starts, contact MBW directly on 0208 759 5252 with at least 24 hours’ notice.
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ULEZ charges: ULEZ charges apply and you will enter the zone twice, once on your arrival date and again on your return date.
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Arrival window and fees: MBW allows a 45 minute window from your pre-booked arrival time. You must call MBW 30 minutes before arrival for this grace period to apply. Additional charges apply if you exceed this timeframe.
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Vehicle washing: Vehicles are washed within 12 hours of the booked return time. If you return earlier or amend your booking, MBW may be unable to complete the wash. As the car park is open air, no refunds are offered for vehicles that become wet or dirty.
